MT
Mark T
1 reviews | Active since Nov 2019
27 Nov 2019, 09:16
Terrible experience with undue and unwarranted MCS debt collection harassment
Absolutely shocking experience. Call centre agents are 100% unwilling help resolve my issue. Telkom made an error and handed me over, I am now being bombarded daily with sms's, emails and telephone calls. No one at Telkom or MCS are vaguely interested in resolving this, other than to **** me out of R1000. FURTHERMORE MCS are charging me interest and ridiculous tariffs for phone calls, emails and sms's.
Helpful (0)
Replies (7)0
Replies (7)
MCS DEBT RECOVERY's replyOfficial
27 Nov 2019, 13:01We are in receipt of your complaint and would like to address your concerns with the utmost urgency. Kindly email us your reference number/ I.D number and contact information so we may identify your matter correctly and contact you to resolve accordingly. Email : *** - MCS Query
MCS DEBT RECOVERY's reply27 Nov 2019, 13:01
Official
We are in receipt of your complaint and would like to address your concerns with the utmost urgency. Kindly email us your reference number/ I.D number and contact information so we may identify your matter correctly and contact you to resolve accordingly. Email : *** - MCS Query
MT
Mark T's updateReviewer Update
27 Nov 2019, 13:38I don't see the email address. It starred out - "Email : *********** - MCS Query"
MT
Mark T's update27 Nov 2019, 13:38
Reviewer Update
I don't see the email address. It starred out - "Email : *********** - MCS Query"
MCS DEBT RECOVERY's replyOfficial
27 Nov 2019, 13:43I Apologize as the site is not allowing me to put my email address, can you please forward me your reference number or ID number , also a contact number will help so we are able to pick up your account and contact you.
Thanks
Thanks
MCS DEBT RECOVERY's reply27 Nov 2019, 13:43
Official
I Apologize as the site is not allowing me to put my email address, can you please forward me your reference number or ID number , also a contact number will help so we are able to pick up your account and contact you.
Thanks
Thanks
MT
Mark T's updateReviewer Update
27 Nov 2019, 13:46*** - you should have my cell # on file. It ends in 4214
MT
Mark T's update27 Nov 2019, 13:46
Reviewer Update
*** - you should have my cell # on file. It ends in 4214
MT
Mark T's updateReviewer Update
27 Nov 2019, 13:475 0 3 09 8 4 8 1
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Mark T's update27 Nov 2019, 13:47
Reviewer Update
5 0 3 09 8 4 8 1
MCS DEBT RECOVERY's replyOfficial
27 Nov 2019, 13:50Thank you kindly our Team manager for Telkom Candice will contact you shortly
MCS DEBT RECOVERY's reply27 Nov 2019, 13:50
Official
Thank you kindly our Team manager for Telkom Candice will contact you shortly
MT
Mark T's updateReviewer Update
28 Nov 2019, 08:10Thank you for resolving. Candice did a great job in turning this around in 24 hours. It's just a massive shame that it had to come to this before anyone was willing to help.
MT
Mark T's update28 Nov 2019, 08:10
Reviewer Update
Thank you for resolving. Candice did a great job in turning this around in 24 hours. It's just a massive shame that it had to come to this before anyone was willing to help.