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Anthony N
1 reviews | Active since May 2020
21 May 2021, 09:18
Harassment of a 72 year old lady
I would give them 0 stars if i could. All i asked for was proof that my 72 year old mother owed them money. They can not give me anything from Telkom stating the capital amount and a breakdown of the capital owed. They call twice to 3 times a day and they harrass for money.
I WILL LAYING FORMAL COMPLAINTS
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Replies (5)0
Replies (5)
MCS DEBT RECOVERY's replyOfficial
21 May 2021, 11:00We are in receipt of your complaint and would like to address your concerns with the utmost urgency. Kindly send us your full name and surname so we may identify your matter correctly and contact you to resolve accordingly.
MCS DEBT RECOVERY's reply21 May 2021, 11:00
Official
We are in receipt of your complaint and would like to address your concerns with the utmost urgency. Kindly send us your full name and surname so we may identify your matter correctly and contact you to resolve accordingly.
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Anthony N's updateReviewer Update
21 May 2021, 12:10Carolyn Nelson
My name is Anthony Nelson
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My name is Anthony Nelson
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Anthony N's update21 May 2021, 12:10
Reviewer Update
Carolyn Nelson
My name is Anthony Nelson
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My name is Anthony Nelson
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MCS DEBT RECOVERY's replyOfficial
21 May 2021, 12:34My apologies sir, please can you send us the full name and surname of your mother as the account details will be under her name. In that way we can pick up this matter on our system and thereafter give you a call to resolve this issue.
MCS DEBT RECOVERY's reply21 May 2021, 12:34
Official
My apologies sir, please can you send us the full name and surname of your mother as the account details will be under her name. In that way we can pick up this matter on our system and thereafter give you a call to resolve this issue.
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Anthony N's updateReviewer Update
21 May 2021, 12:38My moms full name is Carolyn Cron Nelson
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Anthony N's update21 May 2021, 12:38
Reviewer Update
My moms full name is Carolyn Cron Nelson
MCS DEBT RECOVERY's replyOfficial
21 May 2021, 12:49Thank you for your response. We were able to pick up this matter on our system. Our Telkom manager will be in contact with you shortly.
MCS DEBT RECOVERY's reply21 May 2021, 12:49
Official
Thank you for your response. We were able to pick up this matter on our system. Our Telkom manager will be in contact with you shortly.