JP
Jean P
1 reviews | Active since May 2021
24 May 2021, 10:56
Harassing older people over Telkom
Harassing my mother over her Telkom account, which has been cancelled last year at Telkom, with all the reference numbers for the cancellation received from them. Phoning her multiple times, harassing her, calling her names etc. All info has been send to MCS but pathetic service in order to sort out the issue
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Replies (6)0
Replies (6)
MCS DEBT RECOVERY's replyOfficial
24 May 2021, 11:07We are in receipt of your complaint and would like to address your concerns with the utmost urgency. Kindly send us your mothers full name and surname so we may identify her matter correctly and contact you to resolve accordingly.
MCS DEBT RECOVERY's reply24 May 2021, 11:07
Official
We are in receipt of your complaint and would like to address your concerns with the utmost urgency. Kindly send us your mothers full name and surname so we may identify her matter correctly and contact you to resolve accordingly.
MCS DEBT RECOVERY's replyOfficial
24 May 2021, 11:28Thank you for your response. Our Telkom manager will be in contact with you shortly
MCS DEBT RECOVERY's reply24 May 2021, 11:28
Official
Thank you for your response. Our Telkom manager will be in contact with you shortly
MCS DEBT RECOVERY's replyOfficial
24 May 2021, 14:04Our Manager has being having trouble contacting you - hello peter platform does not allow for me to receive to send contact details- please can you Google our company MCS Debt Recovery number and contact us, so that we are able to get information form you in order for us to contact you back. Thanks
MCS DEBT RECOVERY's reply24 May 2021, 14:04
Official
Our Manager has being having trouble contacting you - hello peter platform does not allow for me to receive to send contact details- please can you Google our company MCS Debt Recovery number and contact us, so that we are able to get information form you in order for us to contact you back. Thanks
JP
Jean P's updateReviewer Update
24 May 2021, 15:11Hi, please send me the manager / senior person whom we can contact as we do not want to speak to one of the call center staff as we have done this numerous times, send e-mails to those people and every time it is someone else that we speak to. Regards,
JP
Jean P's update24 May 2021, 15:11
Reviewer Update
Hi, please send me the manager / senior person whom we can contact as we do not want to speak to one of the call center staff as we have done this numerous times, send e-mails to those people and every time it is someone else that we speak to. Regards,
MCS DEBT RECOVERY's replyOfficial
24 May 2021, 15:15You can speak to Lynette or Candice they are both our senior managers for the Telkom department
MCS DEBT RECOVERY's reply24 May 2021, 15:15
Official
You can speak to Lynette or Candice they are both our senior managers for the Telkom department
MCS DEBT RECOVERY's replyOfficial
24 May 2021, 15:38Thank you so much for your time and for making contact with us
MCS DEBT RECOVERY's reply24 May 2021, 15:38
Official
Thank you so much for your time and for making contact with us