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Janine S

1 reviews | Active since Apr 2012

11 Apr 2015, 12:21

WRONG ORDER AND CAN'T ASSIST WITH ESPRESSO VIA DRI

My husband and myself sometimes go via the drive through this is now two separate occasions.We order the one morning the sausage mc****insx2 and espresso.The cashier told me that they can't assist me with that through the drive through as its from the coffee bar.(BAD SERVICE ).I asked why not she told as they can't ,I then told her well that's strange is it not one company she said yes it is but different department.Talking about bad service .The second occasion again via drive through order Med double quarter pounder coke no ice and med mcfeast delux with sprite no ice.Well Well , got home I live 30 km away from McDonald when waiting to eat My order was a big mac instead feast delux .We couldn't go back the same evening as we had people .<br> I am truly disgusted for this service I am every morning in Mcdonalds in the centre and thus far they only give good service as they know already what my order is .Tyger Manors staff should listen and execute the right order.I suggest if they want to keep their clients then focus on how to assist and not saying its a different department .That is why people go via the drive through for quick efficient service but man talk about beyond pathetic.

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