Worst service in South africa

I placed an order with mcdelivery money taken from my account 2 hours later no delivery received.... I then phoned MacDonalds lifestyle centurion to get told sorry they did not get my order I must phone the call center... The dam call center is closed after 5pm. I then phone MacDonalds mall at reds. A very helpful man by the name of vusi tryed to help me he even phoned to try hear what has happened to my order as the number on my order is lifestyle store number... I then again phoned lifestyle to try again just to be told no the order did not go to them and I must go to sleep and phone the call center in the morning ***!!!!!. Now at 8.30pm I must stand and make food for my family this is the worst service I have ever received. I will be posting this all over social media and if my money is not given back to me I will also open a case of theft.