Worst service ever 😒

Worst service ever!!!!! And this is a daily thing at the McDonald's in tonga mall (mpumalanga/komatipoort). Today at the drive-tru at 20:42 I placed an order of spicy Cajun and stone zero but the guy named thabang said they can't switch on the machine for me 8 should order something else with a juice not soda. I asked why because it's still 20:42 and the guy was like "we already switched off the machine so what must we do " in a rude manner. I was so disappointed.