Worst service ever at Mc Donalds
I would like to share the worst experience I have ever had at the expense of Mc Donald's at Pan Africa Mall in Alexandra. I went this morning on Sunday the 30th May 2021 @11:22 and I my girlfriend and I were served by Crew ID number 31-Khutso Tlomatsana. Firstly we got there and there was a long line to order and when we look at the counter there was only one cashier working whilst the rest were behind looking like they are cooking but anyway we stood till we were served. Upon receipt of our food I had ordered orange juice however when I tasted it was like I was drinking water. It was so diluted I couldn't even taste the orange juice so I went back to the counter to advise them. I stood for some time again before someone came to me, I told that lady that this orange juice is water and they apologized and said perhaps the juice in the machine is finished however they offered me apple juice whicj I then agreed. To my surprise whilst drinking the apple juice, it also tasted like water and was diluted, I just kept quite and did not even drink it I just through it away I ddnt want to complain to the manager again as I would be like a nuisance. We continued eating in the Mc Donald and we could notice that the staff was so ***********, they were giving people incorrect orders, and the lines were long and even worse the music they were playing was loud and they were playing R Kelly which had some explicit lyrics with ***ual content and there were children in the Mc Donalds. I am so disappointed in the Mc Donalds and poor service provided and we are paying customers. I will never go to that restaurant ever again I'm very dissapointed.
