Very disapointed

Went to Mcd on the 27th July in Westgate Mall, Mitchells Plain. As we approached the parking the security guard at the doors signalled that the shop is closed. I went to the doors and the security guard advised that we need to use the drive thru as the shop is closed. When asked why he advised that they had a shortage of staff even though there were people inside the shop enjoying their meals. We then went to the drive thru and lots of people in cars in front of me and behind me. when it was our turn to order I wanted a Jalapeno burger with the cheesy chips and the agent advised that they do not have any sauce for the burgers or chips and they only had chicken and no beef. very disappointed and disgusted