Useless, Pathetic, Uncaring & NOT customer driven!

The Social Media Manager running the page on facebook: [URL Removed]<br> <br> has asked me to make contact with McDonald's 1 week + 2 days ago with my complaint. I e-mailed with my details. <br> <br> I, as the customer who must now run after this company, e-mail to find out the status of my complaint. I receive a one-liner, stating they \are looking into the situation.\" <br> <br> 1 week and 2 days later, i again, as the customer who must run after this client, I have not been contacted, but have now been asked to \"please send an email with my details of the complaint, and they will be in contact with me.\"<br> <br> Are you freaking kidding me?? <br> <br> 1 week and 2 days after submitting my complaint, NOW you want me to resend it?!<br> <br> What is happening to you guys?"