Unsatisfactory service

I had purchased a hash brown & coffee meal, a happy meal and two big macs on 24 August 2019 and had when I got to my destination, I noticed that the hash brown and a kiddies juice wasn't in a bag.

I logged the query on the App and also phoned the Customer Service in the week as they don't operate on weekends to my surprise I have never received any feedback whatsoever. I am really disappointment at the service I had received from the Beyers Naude North Johannesburg and will never stop there anymore.

Clearly they don't pay attention and careless about customer service.

Regards, Nono