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Samantha C

1 reviews | Active since Sept 2016

09 Jul 2018, 09:19

Unhappy Customer

Last week Tuesday Morning at 05:27 the morning my boyfriend and i purchased 2 hot chocolates..the one lid of this hot chocolate was not closed properly and it fell on my stomach and leg..i then got burned..second degree burns..i then had to go and get this treated immediately..we then went to M-Chem at 06:02 i was in tremendous pain due to the severity of the burns..i was then off from work for that day..I then contacted the Mcdonalds which took an entire day to come back to me..i then got a call from the Manager to apologize for the incident..i sent them a mail saying i lost a days work due to this..expecting them to at least say they will reimburse me for the day lost from work..I got a bad attitude from the manager when i then send a mail requesting i get reimbursed for the day i lost at work..i did not ask for any of the medical expenses i have been giving out since this has happened..i have been going back each and every night to get my leg looked at and treated..i will have scars due to this and all i get from Mcdonalds (durban Road) is attitude..I just requested that they reimburse me for the day i have lost from work and nothing else..they have handled this very poorly and i do not appreciate that for 2 days i have not heard anything from them regarding this..

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