Terrible service at Mcdonalds

We went to the Mcdonalds in Milnerton on Koeberg Road. I have 8700 point on my app. I wanted to order 2 hamburgers and chips to make up the 8700 points. The cashier had absolutely no idea how to enforce this and wasted 8000 of my points by pressing redeem 4 times which gave me 4 x 2000 points for Fries. Which I didnt want. The trainee cashier also had no idea how to proceed and I ened up paying for my meal which I wasnt particurly happy with. The service at this McDonalds has a lot to be desired and we always find a problem when we go there. The machine that one can use to self order is at such an angle that when the sun shines onto them, one cannot see the screen.

I have also just logged into their rateurservice online and it told me thatmy password was incorrect.

Mcdonalds need to get their act together and train their staff properly.