Terrible Attitude

I received the worst service ever. I have been to dozens of McDonald's outlets and the Yeoville one is hands down the worst. It felt like I was visiting a "shebeen" in a rundown township. The condescending tone of speech from the arrogant security guard, to the lazy Covid19 compliance officer there, and the red eyed lady (I did not see any name tag and I was too upset to even ask for their names after I was told by the same gentleman to "Google McDonald's if you want to complain").

The register that you make people sign, is it not something that should be performed with confidentiality in mind? I could have written down the names and contact details of all your customers for the day! What about the POPI Act?

I had a planned meet up with a stranger and they had opted to have lunch with me at their favourite place, McDonald's, however they were also treated with the same contempt as I was. Your rude staff and rude security guard kept on forcing us to "buy first" even after I had bought beverages in advance before the meetup. I was so upset I even left the coffee that I had bought and couldn't even order any meal for the three of us as was the intention. This begs the question: Do you have terrible staff at this Yeoville outlet or do they simply treat customers with contempt due to the fact that many of the residents there are not local? I really need to understand how a whole McDonald's outlet can be run like a tarven? Please get proper staff to work there or just close shop if you are not willing to treat your customers with respect!