1 reviews | Active since Jul 2018
Stinking attitude and poor service
I recently visited one of the McDonald's franchises in Wetton Road, Cape Town where we ordered 3 breakfasts. When it came to paying for the items the card machine failed 3 times. I tried a different card and it declined as the card machine had no connection and low battery. I explained to the lady it is the card machine and not my cards.
I work with card machines myself and know exactly how they work and tried to explain to the manager . I asked her if I could park my car, as I was in the drive thru at the time, and come inside to pay as an alternative. She had such stink attitude and told me 'no as all the card machines are broken'!! Really now?!
Now running late to get my fiancé and her colleague to work, I did not even wanna argue with her, cancelled my order and left. It then cost me to drive an extra 10km to the next available McDonald's.
Poor, poor service McDonald's, Wetton Road and a stinking attitude by the manager! You have just lost 3 customers!
