Staff are *********** and management needs to train them to deliver better service.

I am a regular customer of Mcdonalds Lansdowne corner and the qualtiy of service here is dismal. The staff simply cannot run this branch and how management allows this is beyond me.

Todays incident: I went there this morning at about 9h30am for 2 cappucinos and once again, the coffee machine is out of service. This seems to be a regular occurence as last week the same thing happened twice.

Incident 2: Friday 22nd Aug 2025, i go inside the shop for nuggets and fries. I end up waiting 45 minutes for them to prepare this. In contrast, whenever i go to Mcdonalds Vangate/ opposite Heideveld which is a bit further away from me or any other branch, they dont have these issues. The staff needs training or management intervention. Jeremy