1 reviews | Active since May 2016
Sick of lackluster delivery service
I'm getting really sick of having to wait so damn long for what is by its nature pretty much mediocre food anyway... This McDelivery service would be great except this is South Africa so nothing works anyway.
When I'm ordering my food for delivery, I'm doing so for my convenience. Having to wait 2 hours IS NOT CONVENIENT. A full 20 minutes late to deliver my food, the store deigns to call me to inform me that there are no driver's available. Wow, really? Is that why I've been waiting AN ENTIRE HOUR for a burger? Shortly after that call, the driver appears to have arrived at the store to make the delivery, so I get a second call informing me of that. I'm then left to wait another 30 minutes for this driver to make the 8km trip to get my food to me.
I could have gone to the store, eaten and come back to the office in the the time it took McDonalds to inform me that the delivery would be delayed.
PATHETIC. This isn't convenient; this is an annoyance which serves only to reinforce why I very seldom give McDonald's my patronage anymore. Either run your delivery service correctly or stop offering it.
