Shocking Service from Mcdonalds - Delivery App

<p>I would just like to say that as a disabled person, I rely on the occassional delivery of food should I wish to order it. I have previously used the Mcdonald's application before and experienced no problems with the delivery. However, this evening I made an order at approximately 18:50pm and it still was not delivered an hour later. I thus called the call centre and was told that the order was out for delivery. 30 minutes later I had still not received the order and once again called the call centre to be told that the branch closest to me had tried to call me to confirm the address information (no calls were made or messages recieved). I was also assisted by a young lady called Hilda who informed me that the food was only just being prepared. I thanked her for her assistance and said goodbye. However, she had not put down the phone and proceeded to complain about having to deal with a customer like me. If this is the service that I can expect from Mcdonald's then I can assure you that I will never use this service again and will inform my friends and family of the same. I can only say I am absolutely shocked and dissapointed.</p>