ML
Mavis L

1 reviews | Active since Mar 2017

16 Mar 2017, 20:51

SERVED A BURGER WITH NO MEAT

<p>Mcdonald's Ormonde serves my niece a cheese burger with no meat inside just cheese inside and tomatoe sauce. We DRIVE all the way back and are directed to Ayanda Mabunza/Mabunzi who refuses to give us a refund, he tells us to go back and fetch the chips,juice and toy that came with the happy meal and then he will give us a refund.I explain to him that my niece already ate all of chips and juice and I only have the toy. How were we supposed to know MacDonald's would serve a burger with no meat. 5year olds eat foods in isolation, at least my one does. How incredibly rude this Ayanda Mabunza/Mabunzi is. No remorse that as a customer I inconveniently had to drive back as a woman at night in order to rectify a mistake that you guys made and then rudely compare the happy meal as a car with no wheels and to order me to go get the chips and the juice that my niece has already eaten. He desperately needs customer service training immediately. I'm totally disgusted by this experience, his tone and action and I'm disgusted with McDonald's practice that encourages this action, its totally *********. I came there as an honest customer spent my hard earned money and then ****** like this. I WANT MY REFUND!!!!!!!!!!!!!!</p>

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