1 reviews | Active since May 2020
Rude stuff from Rosebank McDonald' Rosebank
I would like to share my bad experience with Rosebank McDonald on Oxford road. I went to purchase regular big mac as I'm their regular customer i always receive great service buying from driver thru. But last night i was very disappointed about the pathetic service i received from Vuyiswa Donfula. I went to drive thru order point i asked my partner what would she like to order as I thought she might have changed her mind she said big mac regular i was greeted with rude voice from Vuyiswa. I said i would like to order big mac regular. She then said drink? I then ask my wife again which drink before she even rep**** Vuyiswa said drink drink drink more than twice with angry voice i said I'm sorry i was still confirming please may i have creme soda but don't shout at me. Then she said or i will get someone who will help you then i went to pay point hoping to finish my order from there i saw her and asked if she was the lady i was speaking to she said yes i then asked her name she **** and said her name it's Thembeka i didn't see her name tag as she was facing opposite direction. I then asked to call the manager for me she threw down speed point machine and head phones. You can even view camera from 21:57 to 22:05 when she came back i said can i proceed to collection window where she said i will meet the manager she then asked me to pay i did and went to collection window i waited for the manager she took few minutes because she was busy with something else. Her name is Cabangile Zulu she's very good at her job and asked me what's wrong i told her everything and i asked the name of the lady that sai6 hee name it's Thembeka she told me thats a lie her real name it's Vuyiswa manager said she doesn't understand why she **** about her name and also why shw said will get someone else to help us to order. Please try to talk to Vuyiswa or take her to training for how she's suppose to treat customers i understand some customers are rude but I'm very opposite to thst i have 3 witness she so rude and not patience
