Rude manager with wrong order

I placed an order at McDonald’s in Potchefstroom (Mooirivier) I was given a wrong order. First of all I could not reach the store as the number is *** on the receipt

I then called someone who stay closer to walk there. I was told I should call them as they have issues with their phones.

I called and the suppose manager refused to tell me her name and told me there is nothing she can do but I need to drive back 7 km to take my correct order.

Later I discovered that the name of the so called manager is Refiloe when I asked her colleagues on the phone. She then told me to sort it out with the person who gave me the wrong order.

The lady who gave me wrong order her name is Unathi she apologised however she told me she can’t help me but I should drive back 7km to to fetch my correct order.

To top it all they do not even have their name tags on for identification.

What a horrible and rude service from the manager and this was my first time purchasing there.