1 reviews | Active since Jul 2014
Rotten food
I work in Braamfontein and get my lunch from macdonalds braamfontein almost everyday. I must say that their service is nothing but ****. I had been getting lunch from them from the 25th of Jan to the 4th of February 2021 then i stopped on the 4th of Feb. One of the days i bought a meal and substituted a drink with coffee because it was cold on the day. I went upstairs and waited for the food. They brought the food and the chips were so hard and cold, i don't want to even begin with the coffee. I went downstairs to ask them to give me proper food. I was surprised when the person changing my food took the chips and threw them right into the bin meaning when they gave me they were aware something was wrong with the chips, he took the coffee same thing. I went again another day and bought food and took a tent with a number so i could sit in and eat. After that i was told there is no space i must collect the order and go eat elsewhere. I explained how that i don't eat at work and i chose sit in for a reason couldn't they see the order is a sit in before they processed it? While i was arguing that case a lady comes mopping and she says please move i need to mop the floor. My response was I'm still arguing my case here, how do you guys treat customers like this? She says that is not my problem sisi please move i want to finish its almost my knock off time and you are delaying me. I stopped that day and will never go back again. I have no money to waste on people who are rude and arrogant towards customers. Close the shop down if you don't want to serve customers anymore!!!!
