RIPT OFF

<p>On Friday 31st March i made use of there online payment option for my order for mcdonalds delivery service, it did not respond and order was not placed, i then re ordered and had to pay the delivery driver on delivery. only to find out on inspection of my statement that Mc donalds had taken money from my account. i tried to report this matter by calling them immediately but there customer care was closed, i left a message of my issue and waited on a respose... also my order was delivered incomplete so on arrival of the delivery driver the second time round i explained my situation to him he took my details down and said management from the store would be in contact. NONE OF THIS HAPPENED. That night i contacted mcdonalds on there fb page recieved a response asking me to message them privately the details of my issue and my contact info, which i did immediately i got no response until sunday saying they would be in contact. come monday i went to the nearest store and asked for help was told to call the hep line. It is Wednesday 05/04/2017 and iv heard nothing i tried to send another message on fb again no response and i tried calling the support line no answer so i left my details again and asked for a response urgently. I am still waiting. i am out of pocket and no one at this establishment cares. </p>