Ridiculous service

I hate bad service with a passion. Every employee dealing with clients should go for quality customer service course new staff 3 months old staff refresher courses Every year. I walked into McDonald's Alexandra Mall this afternoon placed my order at the kiosk desk before I could confirm my order I noticed I was not asked to select girl or boy toy so I try to edit no option to select the happy then I cancel the 1 meal then the order changes to being a voucher. I decided to continue with the whole order since the meal I selected is the same price as the happy meal then went to the cashiers and explained she agreed to making the happy. My order was ready for collection but it's not the happy meal I ask why was I not told on my slip it is a chicken burger meal not happy meal and how the toy stock will be shot of 1 toy. The lady who agreed is nowhere to be found when she comes she wants to show me how to order on the kiosk. I requested that my whole order be canceled then this guy said we don't do refunds. 5 mins later the manager came did he also not called me to show me how to order on the kiosk desk 🤔. Spend over 25 mins going back and forth about a toy.