Reward points a ****

MacDonalds as a company care very little for their clients. I bought food in December for almost R900. Didn't get points on the APP, I have since complained to them and they just removed my chat option on the app. Consumers cannot complain. There's no customer care number even sent a message on Instagram still no answer. Went to the Macdonald at The Grove Mall. Been going to manager there , he too has no sense of urgency and wants to be followed every single time for feedback. It's almost end of Feb and it's save to say I'm not getting them.