Reeking attitude from Mc Donalds Kokstad

The treatment we received from Lungi Qwabe from Mc Donalds Kokstad is unacceptable and unprofessional. She lacks customer and management skills and that has seemingly rubbed off to her staff member that also served us with a reeking attitude.

The attitude reeks. Approach is very important and good communication skills when dealing with clients that foot the bill not matter how much.

I walked in pressed and advised them that I would come back and order. However the person I was meeting was already seated and I attended to him first. Hardly 30 minutes on of their waiters approached us and said we have been seated for too long yet we have not ordered. I come to the restaurant every week; not even one have I found the place full. The approach was improper and uncomfortable. An erroneous assumption was made that we will not order with no basis and once we ordered and having addressed the matter with the other manager the attitude from the waiter was reeking. She delivered the fries and brought a s**** and when I asked if their fries take 20 min. to prepare she said I don't work in the kitchen I don't know. The two order numbers are 3731 and 3783 for a point of reference. The waiter with the stinking attituded is Nthabi, unfortunately I do not know the surname.

I look forward to your feedback.