****** at McDonald's Kimberley

I was ****** by McDonald's Kimberley last night. Used self help and bad app to redeem offer. Paid using card. At kiosk staff tells me the order is not paid. However it shows deducted from my bank account. Delete their app. Do not trust them. Dirty kitchens. Unfriendly staff. They don't even have dedicated customer service. Because McDonald's just don't care.