Quarter Pounder missing vital ingredients.

We recently bought two quarter pounder with cheese meals from McDonald’s Jean Crossing drive thru. There were no ions or tangy pickles included. They are vital ingredients to the infamous quarter pounder. I logged the complaint on McDonald’s website. McDonald's Case INC-81814-B73A64 A few days later a person from the said McDonald’s branch contacted me and apologised. He claimed that they might have run out of these ingredients and that the sales person should have informed me about that. He assured me they will ensure that they will have enough stock of these ingredients in future. The apology and preventive measures mentioned were pathetic. It takes quite a bit of effort to create a complaint on McDonald’s website. I did it in order to assist McDonald’s to meet their quality standards. I even took a photo. I have no confidence that anything was done apart from the lame excuse phone call. Given the incident they did not offer anything to make up for the bad experience or the effort to report the incident.