1 reviews | Active since Apr 2022
Poor staff
Good day.
My name is David Matsepe. I was at Mcdonalds Vanderbijlpark at 15:30 today (Sunday 3rd, 2022.) I had never used the ordering machines before and when I got to your branch, I asked one of your employees to assist me in placing my order, but instead of assisting me, she mde fun of me, ridiculed me in front of the other customers and the staff. I asked for her name and she refused to give it to me. I then asked for the manager (Happy), and I informed him that I have been made fun of instead of being assisted. The manager himself was no help because he never helped me place the order either. This makes me wonder how many people have left because of being made to feel the same as they did to me. I felt so humiliated and as if my money was no good. So i left without making a purchase. I hope you investigate this further and deal with your employees attitude towards your customers.
