Poor Service to say they operate 24hrs which is not the case

I am at Mcdonalds Silverlakes Pretoria and according to my knowledge it opens 24hrs. Today on the 28th of November 2025 at 05h14 Zakes who says his the manager on duty says his system is busy restarting and I should wait for 05h30. I am totally not happy and I feel that if you cant be consistent on opening 24He's make it clear. Poor service