Poor Service / Pathetic Service

Good day

i trust you are well

I went to Macdonald Montague Gardens Resturant to purchase Share Box Meal and the service i receive was very unpleasant . The lady who assisted me gave me a terrible service ,she didnt not ask which drink we would like to order she just gave us Coke Zero and my wife doesnt consume coke due to health issues.

and they requested me to pay extra R10 when i ask them to change my soft drinks .

Which i refused as i was never ask which flavour i like to order, Normally when i purchase they ask, i told the lady at collection that they didnt ask and they said the cashier told her we ordered Coke Zero.

i'm very disappointed with Macdonald and i would like the leaders at the higher level to intervene in this matter .

we can't be treated like this, we spend our money and we need to be treated with respected .

Cashier who was assisting is Tantsi Noluvuyo.