Poor service

Nkomo village mall McDonald’s. Poor service, waited 30 minutes before I got my food. Had a bounce cheese burger with no cheese. Felt like the front house is neglected and more effort placed on drive thru I’m really disappointed and frustrated. The front house staff is slow and almost no existent with old people serving. They need to hire more stuff, it’s clear current stuff is overworked or something, whatever it is, it’s affecting clients badly. I really went in trying to satisfy my cravings and got an opposite. I even bought another meal just to ease my cravings more. Please do something and change this narrative.