Poor Service and Unhelpful

<p>On 15/07/16 (8:15) I stopped at McD Tyger Manor for a coffee. I used the drive-thru as it was intended for a quick stop before work. Upon placing my order, I was told the coffee machine is out of order, they busy working on it. I had to pay in the meanwhile and was asked to wait in the parking bay. After 10 minutes my order has still not arrived. When I went inside to query about my order, I was told that McD don't walk after clients, and it is their responsibility to collect their order. Over and above that, nobody even knew about my order, even after I had paid. This is completely unacceptable, and it seems the one had does not know what the other hand is doing. Order#86 Reg #18 Crew ID 25 Slip 1886</p>