Poor service and messy food

I purchased a nazo meal(double jalapeño meal with coke) on the 5th of July at Mcdonalds Clearwater at 18:04, the lady by the name of Nombuso Khonzani was not friendly and had to wait for her to attend to me whilst she was speaking with her colleagues. When I got to open my package in the car, there was too much sauce, it made my burger too messy to eat and my wrapper became wet and stuck to the burger... It was a mess I did not enjoy the service nor the meal. The rateurvisit website is not user friendly I tried to log my complaint there but I tried to scan the qr code all to no success.