PM
Pravin M

1 reviews | Active since Jan 2014

25 Mar 2023, 11:31

POOR SERVICE

I purchased a meal from McDonald's Verulam on 21.03.2023 at 16.21 (order no. 3286). The service received from Karabo Mabaso was below the standard one would expect from a well established brand like McDonalds. Karabo seems to dislike dealing with customers. I greeted her before paying for my order, and she returned my change not even acknowledging that I was at the counter. She is young and needs a lot of guidance and training to work in the front line. Presently she does not seem to be suited to front line duties. Please give her the necessary training with regards to dealing with people.

0
Replies (0)