POOR SERVICE!!!

At the branch in Fourways I placed a rather lager odder, I asked the casher to make sure that all the food was in the bags as I was waiting for my Mc caf? cheese cake when taking the bags the casher insured me that all was in the bags. I got to work and chips and burger was not in the bag. I tried calling and the branch doesn't answer there phone. Very unhappy about this!!! I WOULD LIKE MY MONEY BACK.