Poor quality food

Went today ( 23/02/2025)19:42:40 to McDonald's Springfield Park ,Durban and orderd 5 Cagen meals, purchased and came home ,only to be shocked at what was prepared for us, All 5 burgers had no tomato and a sprinkle of lettuce on the little mayonnaise dressing, and to top it all of , the chips was half way in the box ( i took pictices of the burger and chips as proof) , it looked nothing like what's advertised, it tasted like we were eating a DRY burger ( I have purchased from many outlets like Pavilion / gateway and even the Reservoir hills branch and was never given this poor quality food). Normally when you open the box ,you will see a juicy burger with a big slice tomato and lettuce pieces falling off into the box BUT the Springfield branch does not hold up to the McDonald's brand name and service, this is the second time they did this to me, The Cagen burger looked like a burger one will buy at a normal take way, I did not expect to get food of this quality at a big Food outlet like McDonald's, If it was late and the branch ran out of ingredients ,they should have had the decency to inform the customer , giving him an option to buy there or go elsewhere, and not just hand out poor quality food just to make money, I spent over R320 and poor quality food, it was late and we were forced to eat it for supper.

Looks like The Springfield branch staff need more training to uphold the McDonald's name

VERY DISAPPOINTED CUSTOMER