Poor meal quality at McDonald’s grayston drive

Dear McDonald’s Team,

I hope this message finds you well.

I recently purchased a meal at your Grayston branch (opposite Investec) on my way to work. I ordered a McFeast meal and a chicken foldover. Unfortunately, I was very disappointed with the quality and completeness of my order.

The McFeast had no cheese or tomato—only a patty and lettuce—which is not what I expected. Additionally, the chicken foldover came with an unusually small portion of chips. I was already at work by the time I opened the meal, so I was unable to return to the store.

This is not the level of service and quality I expect from McDonald’s. As a regular customer, I was very disappointed, especially because I had no opportunity to address this in-store due to work commitments.

I kindly request that this issue be addressed. I would appreciate feedback or compensation for the inconvenience.