Poor Management
<p>Today at Mcdonalds in Parow opp Parow Centre I experienced possibly the worst customer service and management intervention. It was quite a busy day I grant that, but to only have one cashier servicing a queue of 12 people is totally unacceptable.</p> <p> </p> <p>I requested to speak to a manager and asked her why do they only have one cashier available whilst it was clear there was ample staff drifting around and even sipping cooldrink while we as customers are waiting in the queue the staff had a ball of a time. The manager, Jeanne's response was simply that the other cashier's shift ended and that the cashier that was suppose to come to work failed to do so.</p> <p>Absolutely uphauling, if you ask me.</p>
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