CP
Claudine P

1 reviews | Active since Sept 2013

10 Dec 2025, 10:12

POOR FOOD QUALITY HALF ITEMS

To whom it may concern,

I would like to express my deep dissatisfaction with the ongoing decline in service and food quality at McDonald’s Lyttelton, Centurion. Unfortunately, this has become a recurring issue, and I feel it is no longer acceptable to simply “deal with it.”

Each time we place an order, the food arrives in poor condition and in noticeably reduced portions. The burgers lack quality, the chips are often missing half the portion, and even the drinks are not filled properly. This is extremely disappointing and far below the standard expected from a brand as established as McDonald’s.

As a loyal customer, I find it unacceptable that I am consistently receiving sub-standard meals. This is not the level of service that your clients deserve, and I have now reached a point of real frustration and unhappiness with the experience.

I kindly request that this matter be addressed urgently to prevent further dissatisfaction. Your attention to this issue would be greatly appreciated.

Sincerely, CLAUDINE

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