Poor customer service experience and ******!

have never experienced such services in my time of existence, I went to Pretoria North on the 30/04/2023. 21:40:06 this is the time I'm jotting down before I went out of the car from the drive through! I waited so long at the drive through but the white man who was in front of me was assisted immediately. I had to go and order at the store ,where I received the slip that started I've been at the store at 21:40:06. The Manger came and insisted that I'm a difficult customer and whe I asked he writes his name on the slip he said he won't do that and left me hanging at the parking lot. After I asked how long is one suppose to wait at the intercom, how long is on suppose to wait at the pay station and how long is on suppose to wait at the collection site, the manger couldn't answer any and told me to come tomorrow, and asked the manager to write his initials and surname at the back of the slip so when I compose a email I know who I'm talking about, the manager verbalised everything is written and left after I told him there's only one name on the slip! When I went to the store I spent more then 20mins in the store he never showed up, whilst there I saw an employee sweeping whilst our food as customers is still at display. I left the store without being helped the lady at front told me to return my items which my family had already eaten whilst waiting in the car, see me no more at McDonald's! You have really led me down. You guys absolutely teach nothing about customer service and I would never recommend anyone to you if you proceed with treatment of this nature!