Payment went through but no order via app

<p>On the 31st of march I used the app for ordering supper. I paid using my card online. McDonalds processedmy payment but there was no order placed. I immediately called the customer care centre. No help what so ever. I tried emailing. Got one response asking for my card number. I explained that the confirmation of payment sms has a number that they can use to track the receipt. After this I haven't heard anything from them. It's terrible. They really don't give a damn. Don't use the app as there is no guarantee of you getting anything for the money you paid. I might have not spent a lot. But if they take the money and then refuse to help give it back or provide me with a voucher to the same amount I regard it as *****ing. </p>