Pathtetic Mcdonalds Carnival Mall

I went to the Mall @ Carnival branch today the 06.08.2022 at around 9am. I waited at the speaker box for at least 2 minutes and kept saying hello hello but there was no response. I then drove to the pay window which was closed , so then i drove to the collect window , only to be told that no orders are taken at this window and if I want then I should come and order inside. Now if i wanted to go inside, I would have and not used the drive thru. The manager Lefu was then called who said to me that he wants the money and the order. No greeting no nothing , How rude . I then told him my situation and was going to pay with a card , but then he said that he cant process a card payment , i should come inside...

I asked him where the cashier was , he said that she was counting change in the office. Now i ask you how is that my Problem???

She was not available to take a customers order because she was counting change in the office!!! what nonsense, could someone else not relieve her while she is "Counting Change"

This is ridiculous service and that is the pathetic service culture that we have in this country...