1 reviews | Active since Dec 2020
Pathetic service
Pathetic service always at McDonald's craighall, we always support this establishment but the staff there seem very unhappy and as if they are doing the customers a favor. We have seen ************** right in front of our eyes, the respect that is given to black customers is deliberate and very condescending. I have overlooked this kind of behavior too many times but I refuse to accept it. Please teach your staff how to smile and have the same respect for all colors. I literally had to beg for assistance while others arriving after me are being served before me. I was told I'd rather use the drive through when I complained. Their card machines are always not working. We waited almost 25 minutes for our food. The staff is tarnishing your brand, please urgently do something about it. I have also seen many vehicles drive into and immediately out as drive through opens at 7am!but this branch opens around 7:10am. This is johannesburg everyone is in a hurry and have places to go to. We don't have time to sit around and wait for a useless staff to remove the crates from drive through gates and give you daggers while doing so. There are plenty of people that will be willing to do this job. Get in touch with me and I will arrange quality staff that will turn your establishment around in no time.
