PATHETIC CUSTOMER SERVICE

We went to the Shallcross McDonalds around 9 last night and placed our order, paid etc. After receiving, we sat at our table only to realize that the attendant took the order down incorrectly. So we were like ok... that's fine, just give us what we wanted and paid the difference. The manager on duty Ntobe then asked what was wrong with the burger to which I responded that there was nothing wrong with it just that it wasn't what I had ordered and that I would prefer them to make a new burger as I did not want them to dissemble and just add a patty on. She then proceeded to say that she was confused... if there was nothing wrong why did I want a new one??? She then had to audacity to ask me if I did not want them to 'touch 'the burger how I expected them to make a new one? She then walked away from the counter and proceeded to laugh at me while talking to a colleague in Zulu. The attitude displayed by the manager was pathetic, there was no apology from her regarding the error .. there was no need for her to insult or humiliate me nor speak to me as if I was unable to understand simple English. For a manger to behave in that manner was unacceptable and *****ed my view of McDonalds.