Not willing to assist

<p>Just after I bought food at Mcdonald's my car broke down, I was stuck at their parking lot for 3 hours. </p> <p>Eventually at 5pm I decided to eat the food as I was not hungry earlier. The food was cold as I purchased the food at 2pm. </p> <p>I walked in to ask them to warm my food up as I purchased the food there earlier, the first cashier told me that they did not have a microwave, I later asked for the manager who also advised that they do not have a microwave and they only sell the food to be eaten at the time when its still hot. </p> <p>I explained to the manager that I purchased the food there 3 hours back (I even showed her the slip) and now was hungry and still stuck as I had not gotten a tow truck. The manager then looked at me with a cold face and told me "Lady i said we do nto have a microwave and cant help you" </p> <p>I asked her where the staff warms up their food she said " We do NOT have a microwave!" and she briskly walked away from me. </p> <p>I left the store and went back to my car. </p> <p>I have always received good service from Mcdonald's, but this time i was in destress and the lady just made matters worse for me and i am disgusted at the service she gave me. </p> <p>I work for an insurance comapny and i go to all ends to assist my clients. </p> <p>The manager that assited me was Maggy, she refused to give me her surname .</p>