Not a Happy Camper!!!

Good day, I lodge a complaint with Uber Eats regarding my order I received from McDonalds The Pearls. Uber Eats had not come back to me so I lodge a complaint with McDonalds directly. After receiving feedback from a lady named Vele Mphanama (Customer Care Agent) and all she advised me was that I need to take this up with Uber Eats. I then send a second Email to Vele advise me on the way forward as Uber Eats just does not come back to me. I have had no response to date from Vele or Uber Eats. It has been more that two weeks now since I placed my order for delivery.

I will honestly never make use of Uber Eats again or McDonalds The Pearls. As I first time user I am highly disappoint in the after care service/customer service I received.

I understand that everything cant always be perfect in life however if one does ***** up at least give an apology or something. I don't really care about the money I spent but you know what they say... its the thought that counts.