Not a good place

My Experience with McDonald's durbanville was horrific. Yesterday myself my girlfriend and friend came to eat here and they got our order completely wrong. We ordered big Macs and got veggie burgers. And today I was told they can't make mango frappes but they made for other customers. There service is pathetic and has been for the past few weeks. Things are not looking good. When there is customers that want to lay they stand behind the counter behind their phone not helping. Yesterday there was a dad with his kids that also complained about them taking forever to prepare food and when it arrives it's wrong