No Patty in Veg Burger

I support McDonalds in Ballito on an almost daily basis since 2015. So as I'm fasting I ordered a veg burger with extra hot sauce and an extra slice of cheese. i was rushing back to work for a meeting so i preferred a take out instead of eat-in. When I got to the office, I decided to eat quickly before my meeting and guess what, i had burger buns with sauce and lettuce... no cheese, no patty! I was so disappointed. A few weeks ago I had a similar experience where I had a chicken burger with just the patty and buns- this time no cheese, sauce or lettuce. Thankfully that was an eat-in. This is really disappointing from Mcdonalds!