No Help from Head Office

I travel a lot and often in the early hours of the morning, so Mc Donalds tends to be a great place to get a coffee, ****in or breakfast on the road. I have eaten at surely almost a dozen different outlets and pretty much enjoy the food and service at most, one outlet in the eastern cape I have been to 4 times and had shocking service, bad food and even things simply missing as well as on all four occasions been told to go wait even if there is no customers or hardly any, the reason given was if I stay at the window the timer keeps running?? The however isnt the biggest issue. <br> <br> For me what is most saddening is that I reported this 3 times over the period of a month to the head office via email and to this day [now two months since I last went to a McDonalds], I have not even received a \thank you for your feed back\". I am not fishing for freebies! I simply as a paying customer supporting the brand gave my impression that was blankly ignored so now I blankly ignore the urge to support McDonalds and with so many other 24/h outlets the option is there to use someone else...... This is not the Standard of any Head Office in fast food outlets world wide!!!!!"