No cashiers in sight

I was at the store this morning for breakfast, but they didn't open the doors at 6AM as they should have (and has done many times before). I had to walk to the drive thru in the cold to get to speak to somebody to find out what was going on. Apparently there was no cashiers available. I had to place my order at the drive thru window, where the person taking the order could not help me and had to call a manager to understand what I was wanting to order. I had to ask very politely for them to open the front of house so that I can sit and eat. I feel that this is unacceptable and there should have been made provision for this, as the people apparently also didn't come to work yesterday. The coffee and ****in was also cold when I received it.<br> I am very disappointed at the service I received.